Side by side

Ociate vs Eagle

Eagle was founded in 2014 and acquired by PropTech Group (now part of MRI Software) in 2021. It's the lighter, simpler option in MRI's Australian stack alongside Vault and Box+Dice, bundling CRM, trust accounting, leasing, websites, and marketing automation. Its AI features cover contact insights and faster listing setup. There's no autonomous SMS or voice handling.

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Last updated April 2026

Ociate Ociate
Eagle by MRI Software
Side-by-side · sources at the bottom

We make Ociate. We'll still tell you when Eagle is the better fit. Every section below calls out where each tool wins. Pricing and features come from Eagle's public site and review platforms (links at the bottom).

TL;DR

Which one should you pick?

Pick Ociate if

Inbound SMS and missed calls are slipping through the cracks, and you want AI to run those conversations rather than fire scheduled email templates.

Pick Eagle if

An SME agency (1 to 20 agents) doing both sales and leasing, looking for CRM, trust accounting, and a website in one platform the team can pick up quickly.

Either works if

You're a small sales-led office and you're fine keeping a separate accounting tool.

At a glance

Feature-by-feature, head to head.

Feature Ociate Eagle

AI auto-reply on inbound SMS (autonomous)

AI voice agent (answers inbound calls)

Bulk SMS campaigns

Eagle has bulk SMS / mail merge, not autonomous two-way.

Lead auto-qualification (AI)

Trust accounting

Eagle bundles sales + trust accounting.

Leasing / property management

Inspections, applications, owner/tenant communications.

Integrated website

realestate.com.au + domain.com.au sync

CoreLogic / RP Data integration

Mobile app

Zapier integration

Published pricing

Legend: ✓ available · ◐ partial / via integration · ✗ not available

Strengths

Where each one wins.

Eagle wins on
  • Reviewers consistently call out the UI as simple to learn, which helps non-technical teams get going.
  • Trust accounting and sales accounting are bundled in (contracts, commissions, invoices, settlement).
  • Strong customer support reputation (98% satisfaction cited by MRI).
  • Wide integration set: Domain, realestate.com.au, PriceFinder, CoreLogic, REI Forms Live, Homepass, Google/Office365 calendar, Zapier.

Where Eagle struggles

  • • AI is limited to contact insights and listing setup speed-ups. No autonomous lead handling.
  • • Pricing is opaque. Quote-based, with no public per-seat numbers.
  • • Sales and leasing come first; PM features are lighter than dedicated property-management tools (PropertyMe, PropertyTree).
  • • Less suited to large multi-state operations than MRI's Vault or Box+Dice products.
Ociate wins on
  • Ociate replies to inbound SMS on its own. Eagle doesn't do this.
  • Voice agent that answers inbound calls 24/7.
  • Bulk SMS campaigns with two-way AI handling. Eagle has bulk SMS but it's template-only.
  • UI built in 2025 to 2026, not a decade-old codebase.
  • Published pricing. No sales call required.

Where Ociate is still catching up

  • • No trust accounting. Eagle bundles it; with Ociate you'd pair another tool.
  • • No leasing module or inspection workflows.
  • • No native website builder.
  • • Smaller install base. Eagle has been in market since 2014.

Pricing

What you'll pay.

Pricing summary as published on each vendor's site at the date below. Confirm with the vendor before signing.

Ociate

~$500/month

Typical office · plus ~10c per SMS

  • ✓ AI auto-reply on SMS, included
  • ✓ Bulk SMS campaigns (≈10c per message)
  • ✓ Voice agent + transcription
  • ✓ No lock-in contracts
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Eagle

Not published

Per-user, custom (sole-trader through multi-office groups)

Eagle uses a quote-based model. Plans scale from sole traders up to multi-office franchises, and modules (CRM, leasing, websites) are priced separately. Confirm with MRI sales.

Best fit

Who each one is built for.

Eagle is best for

SME residential agencies (roughly 1 to 20 agents) running both sales and leasing, who want one platform the team can pick up quickly with bundled trust accounting and a familiar Australian product feel.

Ociate is best for

Sales agencies that want AI-first lead handling (replies, voice agent, bulk SMS) and are fine pairing Ociate with a dedicated trust or PM tool when they need one.

Switching

Moving from Eagle to Ociate.

What carries over, what you'll need to rebuild, and roughly how long it takes.

Carries over

  • ✓ Contacts and lead history via CSV export
  • ✓ Property listings via CSV / REAXML
  • ✓ Notes and contact history (CSV)

Needs rebuild

  • ↻ Workflow automations (rebuilt as Ociate sequences)
  • ↻ Email and SMS templates
  • ↻ Trust accounting stays in Eagle (or another tool)

Time estimate

1 to 2 weeks for the sales-side workflows

From kickoff to your first AI-handled lead.

Talk to us about migration →

Questions

Common questions about Ociate vs Eagle.

Still weighing it up? Book a 15-min call and we'll walk you through both.

Does Ociate replace Eagle's trust accounting and leasing?

No. Eagle bundles trust accounting and leasing tools that Ociate doesn't have today. If you run both sales and leasing under Eagle's accounting workflow, you'll likely keep Eagle for that and use Ociate for AI lead handling on the sales side.

Is Eagle's AI the same kind of AI as Ociate's?

No. Eagle's AI is mostly contact insights and listing setup. It surfaces info and saves clicks. Ociate's AI is conversational: it replies to inbound SMS on its own and answers inbound calls.

Can I import my Eagle contacts and listings?

Yes. Eagle exports contacts and listings to CSV, and our import handles standard fields. Custom workflows need re-mapping.

How does pricing compare?

Eagle doesn't publish per-user pricing, so a direct comparison requires a quote. Ociate's pricing is on the pricing page, which makes the comparison a five-minute exercise.

Does Ociate integrate with realestate.com.au + domain.com.au like Eagle does?

Ociate captures inbound enquiries from both. Eagle's listing-sync (REAXML) and inbound enquiry routing are further along today. If portal sync depth is your top priority, Eagle is stronger on that axis.

Can I trial Ociate alongside my Eagle account?

Yes. Ociate has a 14-day free trial with no credit card. Most agencies route a portion of inbound SMS through Ociate to compare AI handling against their current Eagle workflow.

See Ociate alongside Eagle.

See how AI handles your inbound leads before you decide whether to switch.

Book a Demo

More comparisons

Compare Ociate to other Australian CRMs

Ociate vs

Agentbox

All-in-one residential CRM with prospecting, websites, and PM.

Ociate vs

Box+Dice

Sales-led CRM with strong Victorian market share, now part of MRI Software.

Sources